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Abstract This paper draws on the social and behavioral sciences in an endeavor to specify the nature and microfoundations of the capabilities necessary to sustain superior enterprise performance in an open economy with r...

Examines the role that institutions, defined as the humanly devised constraints that shape human interaction, play in economic performance and how those institutions change and how a model of dynamic institutions explain...

The article reviews the book Leadership and Performance Beyond Expectations, by Bernard M. Bass.

Abstract This paper elucidates the underlying economics of the resource‐based view of competitive advantage and integrates existing perspectives into a parsimonious model of resources and firm performance. The essence ...

The authors investigate the conceptualization and measurement of service quality and the relationships between service quality, consumer satisfaction, and purchase intentions. A literature review suggests that the curren...

As firms move toward a more disciplined approach to e-business strategic planning, managers are seeking metrics that will help them analyze the success of their e-business investments. Likewise, researchers require metri...