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The crisis, exacerbated by the Russian Federation's military aggression in Ukraine, is increasing the losses of domestic enterprises and forcing them to seek new approaches to organizing their activities. As the experien...

We examine the role of emotional intelligence (EI) and self-awareness as critical drivers of effective leadership in healthcare institutions. Our focus is on the specific nature of healthcare management environments, whe...

in particular, the consequences of customer relationship orientation and the use of CRM technologies as a support for analysis, data integration and access to business performance. Customer Relationship Management (CRM) ...