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Ensuring the competencies that influence the performance of air traffic controllers is a key priority for the aviation sector in terms of flight safety. Notwithstanding the efforts of international organizations, the abs...

This study aimed to assess and analyze all historical National Transportation Safety Board accident reports since 1982. For analysis, reports were bisected into seaplane (float, amphibian, and hull) and non-seaplane grou...

Does customer service - good or bad - really matter? Customer surveys from Ryanair and Southwest Airline passengers were examined to determine their perceptions regarding customer service for the period of 2012-2013. Sou...

The research conducted developed a descriptive understanding of how the cognitive processes of risk assessment, problem solving, and decision making, as well as other supportive processes, are employed by pilots-in-comma...

Among airlines and aircraft manufacturers there is much attention for passenger experience. However, there is not much literature on how the activities of passengers can be supported by the aircraft interior. The current...

Comfort is an important factor for passengers in the selection of airlines, and electric propeller aircraft will be an important element of future sustainable aviation. In this paper, we studied the order of importance o...

The study conceptualized Safety Management System (SMS) initiative, self-efficacy, and transformational safety leadership as constructs that relates to safety behavior (measured by safety compliance and safety participat...

Purpose: The increase in environmental pollution due to the depletion of natural resources has attracted the attention of society and businesses, and the importance of sustainability has increased. In this direction, ent...

Some collegiate aviation programs in the United States have adopted the voluntary Safety Management System (SMS) strongly advocated by the Federal Aviation Administration to build a proactive safety culture. While releva...

Previous research has shown that stigmas play an important role in trust. While previous research has focused on trust in individuals with stigmas in various settings, no research that we know of has specifically looked ...

The purpose of the study was to determine the difference in participants’ attention to announcements and compliance with safety behaviors when talking on a cell phone and when talking face-to-face in a simulated commer...

Public Law 111-216, passed in 2010, has drastically increased the required number of flight hours necessary to become a commercial airline pilot from 250 hours to 1,500 hours in the United States. Intended to increase th...

Research has shown cultural dimensions can provide insight into effective management within diverse work and school environments. (Sandal & Manzey, 2009). In this study, researchers distributed a research questionnaire b...

Implementing Safety Management Systems (SMS) is currently voluntary for collegiate aviation operations in the U.S. Some extant studies have advocated using Safety Management Systems (SMS) as a proactive tool to continuou...

Aircraft accident and incident data reveal that serious safety consequences can arise when flight crewmembers fail to properly monitor the aircraft flight path. This research study reviewed human factors literature to be...

Flight training has received little attention in fatigue research. Only transfers of knowledge gained in commercial and military aviation have been applied to general aviation without bridging the gap to the training env...

While previous research focused on pilots’ fatigue, rosters, potential performance-impairment and aviation-safety, this research investigates, how pilots’ work-related and psychosocial stress and rosters can affect t...

The airplane (de)boarding process is not organized optimally. The goal of this paper is to search for improvement possibilities. In this paper literature is reviewed, boarding characteristics are studied in a field study...

Leadership and communication have been identified as paramount factors for flight safety and efficiency but research on the effects of these factors is scarce. This study analyzes which leadership styles and which commun...

Following the crash of Asiana flight 214 on July 6, 2013, the National Transportation Safety Board (NTSB) provided a recommendation to the Aircraft Rescue & Fire Fighting Working Group (ARFFWG) to develop best practices ...

Airline pilot’s primary job requirements have shifted from stick-and-rudder to CRM skills. At the same time, eliminating airline pilots from the job due to a lack of CRM skills is highly inefficient. Hence, an efficien...

This systematic review aims to examine the role of non-technical competencies in pilot selection and flight operations, and explore the methods used for their assessment. It has been discerned that relying solely on tech...

There has been much previous research on cultural differences between the United States and India, as well as some research on consumer attitudes towards auto-pilots in commercial airlines. However, to date, there has be...

Sixty-three aviation major students and 71 non-aviation major students participated in an experiment concerning aviation experience and risk perception (Risk Perception Scale, RPS; Hunter, 2002). Non-aviation students ra...