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Small businesses often handle customer questions through manual replies via chat applications or phone calls, causing repetitive work, delayed responses, and inconsistent information delivery. This study proposes a web-b...

Contemporary economic trends have underscored the critical role of small businesses, whose development is considered essential to a country's overall economic progress. Reflecting this recognition, the Government of Geor...

Since the mid-2000s, extortion has impacted social and economic development in El Salvador significantly. Against the grain of the extant literature, which predominantly takes for granted that extorted businesses are pas...

To meet the growing demand for detailed, precise, accurate and timely estimation of entrepreneurship and economic conditions, it is necessary to systematically extend the scope of information provided by business statist...

Data analytics is the essential component in deriving insights from data obtained from multiple sources. It represents the technology, methods and techniques used to obtain insights from massive datasets. As data increas...

In the ever-evolving digital era, businesses must face rapid and complex changes. New technologies, changing consumer behavior, and global challenges require business actors to have sound adaptation strategies. However, ...

The formation of a sustainable and dynamic economy is one of Russia’s national development goals, the achievement of which requires the coordination of strategic priorities at both the federal and regional levels of pu...

This article analyses how small entrepreneurs navigate the political economy of Transnistria, a de facto state characterised by external dependence, oligarchic concentration of power, and geopolitical uncertainty. Drawin...

This study examines the relationship between Islamic personality, Sharia financial literacy, and the moderating role of Islamic appraisal on financing eligibility assessment in the Micro and Small Enterprises (MSEs) sect...

This study examines the effect of entrepreneurial resilience on the business sustainability of Micro and Small Enterprises (MSEs) in Ethiopia, evidence from Bale and East Bale Zones. Anchored in a resilience-based framew...

Abstract This study examines the effect of financial literacy on the performance of small and medium-sized enterprises (SMEs) in Mogadishu, Somalia, a fragile and post-conflict economy. Grounded in Human Capital Theory, ...

in particular, the consequences of customer relationship orientation and the use of CRM technologies as a support for analysis, data integration and access to business performance. Customer Relationship Management (CRM) ...

It seems that collaboration between academia and the private sector represents one of important sources of knowledge transfer, which is a key element for creating the knowledge‑based economy. Moreover, knowledge transf...

AbstractThe digital mental health (DMH) industry has grown drastically over the last decade; yet, many DMH products have failed to demonstrate meaningful clinical outcomes, in large part due to lack of scientific evidenc...

Entrepreneurship as a field of study has different sub-dimensions due to its usefulness in society, which makes it difficult to gain a holistic understanding of its key due to practical applications. A shift in generatio...

Background: The Zondo Commission exposed how corruption and collusion undermined South Africa’s state and business relations. However, little is known about its impact on small businesses and local economic developmen...

Since the year 2000, there has been an increasing visibility of proposals and theoretical research on the importance and necessity of cash flow management in small and medium-sized enterprises (SMEs). The purpose of this...

This study provides a systematic bibliometric analysis of fintech-driven financial inclusion for Southern African smallholder farmers. Financial exclusion severely limits these farmers' productivity and resilience, tra...

Orientation: Brand awareness (BAW) and brand association (BASS) are important aspects in driving brand resonance (BR) to improve loyalty. Research purpose: This study examines how BR fosters customer loyalty (CL) among...

Industrialization is a fundamental pillar in the structural transformation of the national and regional economies. As a developing country, Indonesia continues to strive to accelerate the industrialization process to inc...

Background: In a volatility, uncertainty, complexity and ambiguity (VUCA) business environment, the survival of small, medium and microenterprises (SMMEs) depends on adopting adaptive, customer-focused marketing strateg...

The purpose of the article is to investigate the application of financial analysis as a tool for ensuring the economic security of small agricultural enterprises in Ukraine, identify existing problems and define prospect...

Purpose: This paper aims to examine the green management practices adopted by small and medium enterprises (SMEs) in The Gambia and to analyze how these practices contribute to competitive advantage within a resource-con...

Routing vehicles is a generic decision-making problem of strategic management in any business serving customers in distributed locations with a limited fleet including municipal solid waste collection. This paper introdu...