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Service Quality Analysis of Mhealth Services Using Text Mining Method : Alodokter and Halodoc
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Service Quality Analysis of Mhealth Services Using Text Mining Method : Alodokter and Halodoc
Nadya Paramita et al · MMU Press · 2021 · ISSN 2735-1009
The digital transformation of health services causes an increasing number of digital health service providers in Indonesia. The user shares their experiences and reviews each other on the online platform. This study aims...
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