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Service Quality Analysis of Tokopedia Application Using Text Mining Method
Article
Article
Service Quality Analysis of Tokopedia Application Using Text Mining Method
Debby Kania Bustami et al · MMU Press · 2022 · ISSN 2735-1009
Shopping transformation using online applications makes it easier for sellers and buyers to make transactions. In Indonesia, there are several shopping applications, Tokopedia is one of them. Tokopedia is one of the shop...
LCC TENDOlNvY2lhbCBTY2llbmNlcw~~Idioma English
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Open Access
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Service Quality Analysis of Mhealth Services Using Text Mining Method : Alodokter and Halodoc
Article
Article
Service Quality Analysis of Mhealth Services Using Text Mining Method : Alodokter and Halodoc
Nadya Paramita et al · MMU Press · 2021 · ISSN 2735-1009
The digital transformation of health services causes an increasing number of digital health service providers in Indonesia. The user shares their experiences and reviews each other on the online platform. This study aims...
LCC TENDOlNvY2lhbCBTY2llbmNlcw~~Idioma English
Acceso abiertoRuta libre sin proxy. Acceso recomendado cuando no hay suscripción activa.
Open Access
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Implementation of Web Scraping and Data Mining for Performance Evaluation of PT Ceria Multimedia Services
Article
Article
Implementation of Web Scraping and Data Mining for Performance Evaluation of PT Ceria Multimedia Services
Ravel Yanuartha et al · LPPM Universitas Bhinneka Nusantara · 2026 · ISSN 2303-1425
This research aims to implement web scraping techniques to collect testimonial data from the CeriaMultimedia website and perform sentiment analysis to evaluate service quality. The collected data consists of a limited nu...
LCC TENDOkdlbmVyYWwgV29ya3M~Idioma English
Acceso abiertoRuta libre sin proxy. Acceso recomendado cuando no hay suscripción activa.
Open Access
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