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Materie / parole chiave: TOM, GAIL; PRENTICE-HALL; 658.834 T655a

Materie / parole chiave: Service quality; Marketing; Value (mathematics); Service (business); Empirical research; Customer satisfaction; Quality (philosophy); Consumer behaviour; Services marketing; Psychology; Consumer satisfaction; Business

Materie / parole chiave: Economics; Business

With the shift towards a more sustainable energy system, the need for a better understanding of the behavior development over time of consumers and prosumers arises. Despite the growing penetration of smart meter infrast...

At the end of 2001, Argentina suffered one of its worst economic crises in memory. When presented with lower incomes, reduced employment, and other economic shocks, households have responded by adjusting their consumer b...

This paper argues for the recognition of important experiential aspects of consumption. Specifically, a general framework is constructed to represent typical consumer behavior variables. Based on this paradigm, the preva...

Abstract Our possessions are a major contributor to and reflection of our identities. A variety of evidence is presented supporting this simple and compelling premise. Related streams of research are identified and drawn...

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious—even liberating—book, lies ...

This paper examines cognitive beliefs and affect influencing one’s intention to continue using (continuance) information systems (IS). Expectation-confirmation theory is adapted from the consumer behavior literature an...

This paper extends the unified theory of acceptance and use of technology (UTAUT) to study acceptance and use of technology in a consumer context. Our proposed UTAUT2 incorporates three constructs into UTAUT: hedonic mot...

This paper aims to predict consumer acceptance of e-commerce by proposing a set of key drivers for engaging consumers in on-line transactions. The primary constructs for capturing consumer acceptance of e-commerce are in...

A growth model for the timing of initial purchase of new products is developed and tested empirically against data for eleven consumer durables. The basic assumption of the model is that the timing of a consumer's initia...

Through Web-based consumer opinion platforms (e.g., epinions.com), the Internet enables customers to share their opinions on, and experiences with, goods and services with a multitude of other consumers; that is, to enga...

Much experimental evidence indicates that choice depends on the status quo or reference level: changes of reference point often lead to reversals of preference. We present a reference-dependent theory of consumer choice,...

Small grocery stores in Buenos Aires face ongoing challenges in managing inventory and meeting customer demand, particularly when preferred products are unavailable. This research, a collaboration between ITBA and MIT LI...

The interaction between software systems by means of mobile code is a powerful and truly effective method, particularly useful for installing and executing code dynamically. However, for this mechanism to be applicable s...

1. Introduction and Doctrinal Background Enter and Latitude for deterioration, and slack in economic thought Exit and voice as impersonations of economics and politics 2. Exit How the exit option works Competition as col...

A separate and distinct interaction with both the actual e-vendor and with its IT Web site interface is at the heart of online shopping. Previous research has established, accordingly, that online purchase intentions are...

Materie / parole chiave: Consumer behavior; Trademarks; Social marketing; Communication in organizations; Consumption (Economics); Social aspects; Electronic books

Materie / parole chiave: Consumer behavior; Electronic books

Materie / parole chiave: Consumer behavior; Latin America; Marketing

Materie / parole chiave: Consumer behavior; Data processing; Consumers; Research; Data mining; Marketing research; Electronic books

Materie / parole chiave: Consumer behavior; Emotions; Electronic books

Materie / parole chiave: Consumer behavior; Electronic books