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The digital transformation of health services causes an increasing number of digital health service providers in Indonesia. The user shares their experiences and reviews each other on the online platform. This study aims...

Shopping transformation using online applications makes it easier for sellers and buyers to make transactions. In Indonesia, there are several shopping applications, Tokopedia is one of them. Tokopedia is one of the shop...

This study proposes and validates a conceptual framework using a sign language (SL) chatbot in the e-commerce domain to improve accessibility. Currently, the use of SL is a less-explored area in online platforms. It is d...

The paper explores and isolates factors related to the role of technology during strategy implementation in the public sector. In pursuit of the objective, the actor-network theory (ANT) is used to explore the relationsh...

The COVID-19 pandemic has placed enormous strain on providing health care services internationally while reinforcing the argument for the need to strengthen forecasting techniques. Existing forecasting methods have drawb...

The Coronavirus disease 2019 (COVID-19) outbreak is becoming a widespread concern, as it is causing a decline in economies and negatively impacting stock markets worldwide. As the Malaysian government implements the Move...