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PurposeThis article examines the impact of banks’ corporate social responsibility communication through social media (CSR-S), electronic word of mouth (eWOM), and brand reputation on consumer behavior during the COVID-...

Abstract The accelerated digital transformations of the last decade have prompted central banks to rethink their role in the modern economy, leading to the development of digital currencies (CBDCs). This paper analyz...

This study proposes a multiobjective genetic algorithm-based framework to optimize key determinants of service quality in banking environments, addressing the limitations of conventional SERVQUAL and BSQ model. This stud...

This paper explores the evolution and strategic role of Corporate Social Responsibility (CSR) within the Romanian banking sector from 2003 to 2016, focusing on two leading banks: BCR and BRD. As financial institutions ...

This study examines the relationship between Sustainable Development Goals (SDGs) compliance and financial performance in Malaysian banks from 2013 to 2022. Using advanced machine learning techniques, including Support V...

Purpose - This study aims to determine the level of CSR comparison in sharia-compliant banking based on the Islamic Social Reporting Index indicators and analyze the factors influencing its disclosure. Method - This stud...

The article reveals the impact of digital transformation on the efficiency of management of financial and operational risks, and on the resilience of the Ukrainian banking system. It is substantiated that the digital tra...

Mobile banking has become increasingly popular in Malaysia due to its convenience and efficiency. However, persistent security concerns such as vulnerabilities to cyber attacks, malware and phishing affect user trust and...

The purpose of the paper is to investigate the relationship between bank ownership and bank profi tability in six South-Eastern European countries (SEE-6): Croatia, Bulgaria, Romania, Serbia, FYR Macedonia and Albania. L...

This study aimed to understand the perception of Islamic banking among post millennials Muslim students and explore their expectations towards Islamic Shariah compliant banking. The study uses qualitative method to under...

The massive financial liberalization followed by accelerating financial globalization leaded to significant structural changes in the financial sector. Since financial institutions play a dominant role in functioning of ...

Transferring the right to make the decision concerning a bank’s resolution onto the international level has long been the bone of contention between the European Union’s Member States. The aim of this article is to p...

The 2008 Global Financial Crisis significantly disrupted the international banking system, exposing vulnerabilities related to excessive risk-taking, inadequate regulation, and insufficient capital reserves. Although ...

The digitalization of the global economy has emerged as a defining trend of the 21st century, fundamentally reshaping monetary systems and financial interactions. In Ukraine, this process has catalyzed a shift from tradi...

Digital transformation changed the way individuals manage money and make financial decisions. The evolution of financial technologies (fintech), artificial intelligence and mobile banking applications introduced new to...

Traditionally, the social effect of banking activity is associated with microfinance. This stream line is started from the 70th of the XX century, when microfinance became the tool of the private entrepreneurship develop...

This study aims to determine and analyses the effect of Fintech Peer to Peer Lending, Bank Digitization and Non-Performing Loans on Banking Financial Performance (Return on Asset) at KBMI 4 Commercial Banks in 2019-2023....

Abstract As climate change issues escalate, companies face increasing pressure to disclose their environmental impact. In this context, effective corporate governance is critical in promoting transparency and ensuring su...

The role of Generative Artificial Intelligence (Generative AI) in Electronic Customer Relationship Management (Electronic-CRM) systems is reshaping consumer engagement in the banking or financial industry. There is a sig...

The author analyzes interest rate trends in the Republic of Croatia within the period 1992-2003. What are the means of protecting against interest risks have also been subject to analysis, although in practice it very of...

This study analyzes the impact of the triple-layer effect stagflation (inflation, GDP), fintech lending, and bank stability (CAR, LDR) on Indonesian banks' ROA, assessing short- and long-term effects. The object of this ...

Malaysia has seen a significant increase in female employees in recent years. However, women often struggle to balance their professional responsibilities with family commitments. This paper examines the work-life balanc...

Liquidity and profitability are contemporary issues in the banking sector of emerging countries. We examine how Basel III liquidity regulation, as reflected in the liquidity coverage ratio (LCR) and non-performing assets...

The increasing complexity of global financial systems has necessitated the adoption of more efficient and transparent mechanisms for combating money laundering (AML). Blockchain technology, with its decentralized, immuta...