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Customer relationship management (CRM) performance evaluation in automotive industries with different level of digital maturities

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Customer relationship management (CRM) performance evaluation in automotive industries with different level of digital maturities

Bo Tang · Springer · 2026 · ISSN 2731-8117

Abstract This study reveals the impact of digital maturities on customer relationship management (CRM) performance in automotive industries. A fuzzy comprehensive evaluation (FCE) approach is employed to evaluate CRM per...

LCC LCC:Probabilities. Mathematical statistics; TENDOkluZm9ybWF0aW9uIHRoZW9yeQ~~Idioma eng

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Smart nanomaterials enabling drug delivery and glucose monitoring for diabetes management

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Smart nanomaterials enabling drug delivery and glucose monitoring for diabetes management

Meenaloshini Gopalakrishnan et al · Springer · 2026 · ISSN 2731-9229

Abstract Diabetes mellitus represents one of the most prevalent chronic diseases worldwide, posing serious challenges to global health and healthcare sustainability. Conventional therapeutic strategies often face limitat...

LCC LCC:Materials of engineering and construction. Mechanics of materialsIdioma eng

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