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This study proposes a multiobjective genetic algorithm-based framework to optimize key determinants of service quality in banking environments, addressing the limitations of conventional SERVQUAL and BSQ model. This stud...

Pesantren in Banyumas Regency actively negotiate the relationship between Sharia principles and modern financial systems through their engagement with conventional banking institutions. Using a qualitative socio-legal ap...

The digitalization of the global economy has emerged as a defining trend of the 21st century, fundamentally reshaping monetary systems and financial interactions. In Ukraine, this process has catalyzed a shift from tradi...

Digital transformation changed the way individuals manage money and make financial decisions. The evolution of financial technologies (fintech), artificial intelligence and mobile banking applications introduced new to...

Traditionally, the social effect of banking activity is associated with microfinance. This stream line is started from the 70th of the XX century, when microfinance became the tool of the private entrepreneurship develop...

Abstract As climate change issues escalate, companies face increasing pressure to disclose their environmental impact. In this context, effective corporate governance is critical in promoting transparency and ensuring su...

Liquidity and profitability are contemporary issues in the banking sector of emerging countries. We examine how Basel III liquidity regulation, as reflected in the liquidity coverage ratio (LCR) and non-performing assets...

The increasing complexity of global financial systems has necessitated the adoption of more efficient and transparent mechanisms for combating money laundering (AML). Blockchain technology, with its decentralized, immuta...

Orientation: Fairness, commitment and trust are not just ideals; they are hidden forces driving customer loyalty in South Africa’s high-stakes retail banking market. Research purpose: The study investigates the servi...

This study examines how sustainable innovation affects the business growth of the Nigerian Deposit Money Banks (DMBs). Based on Institutional Theory and Stakeholder Theory, the study examines the roles of Sustainable Inn...

The paper investigates the technological drivers of the transformation of the market positioning of Ukrainian banks under conditions of rapid digitalization of the economy and the development of fintech ecosystems. It el...

Increased attention to environmental issues has driven the development of sustainable financing instruments, one of which is Green Bonds, although corporate participation in Indonesia is still relatively limited. This st...

Customer retention has become a critical concern in Indonesia’s banking industry, where intensifying competition requires banks to move beyond transactional approaches toward more relationship-oriented strategies. This...

This paper harps on President Franklin Delano Roosevelt's New Deal. This was a comprehensive set of economic policies and programmes implemented in the United States during the Great Depression, which began with the stoc...