Performance PRISM: A Comprehensive Framework For Performance Measurement In Aircraft Maintenance

<p>Aircraft maintenance is governed by rigorous safety requirements and high operational complexity, demanding robust performance measurement frameworks to ensure optimal maintenance practices. This paper investigates existing performance measurement methodologies within the sector, highlighting their limitations and the need for a more structured evaluation system. Through this critical analysis of current literature, the paper proposes the Performance Prism (PP) framework as a novel and potentially robust solution for assessing and enhancing aircraft maintenance performance. Because the PP framework integrates multiple dimensions of evaluation, it provides a holistic assessment of aircraft maintenance performance, thereby enhancing reliability, efficiency, and overall effectiveness. Using examples for multiple branches of aircraft maintenance (military aviation, Maintenance, Repair, and Overhaul (MRO) and airline), the paper outlines the benefits and challenges of implementing the PP framework and suggests areas for further research.</p>