A Unified Cloud-Based System for the Tyre Retail Industry: Design and Implementation of Tracktive

In the Malaysian concurrent tyre retailing industry, most of the business activities are carried out in the traditional labour-intensive ways. This manual process is prone to inefficiencies, increases operating costs and increases the likelihood of error. The current paper outlines Tracktive, a unified and cloud-based solution that was conceptualized and built to automate the industry by centralizing the ordering of tyres, inventory and order management to a single cloud-based platform. Tracktive is built on microservice architecture and event-driven architecture and deployed with the help of a simulated cloud environment. All the core functional modules are independent, scalable modules, each having its own management. The event-driven architecture is used in inter-module communication via Apache Kafka, which allows asynchronous communication between each microservices. A specific Application Programming Interface (API) Gateway is deployed to avoid unauthorized access and uses JSON Web Token (JWT) authentication and Bcrypt hashing. The system is finally tested with the help of LocalStack, which emulates Amazon Web Service (AWS) services, thus, proving the cloud-native design of the system cost-efficiently and effectively. Tracktive have the potential to improve the accuracy of operations, streamline the processes, and grant the business more agility by replacing the outdated manual processes with a centralized digital system, which could also be a driving force of digital transformation in the tyre retailing industry.