EMOTIONAL INTELLIGENCE IN PROJECT MANAGEMENT

The purpose of this literature review was to enhance the understanding of emotional intelligence in project management by identifying, synthesising, and thematically organising relevant studies. The findings were sorted into the following themes: a) emotional intelligence framework in project management; b) an instrument for measuring the emotional intelligence of project managers; c) emotional intelligence and leadership; d) conflict management strategies used among emotionally intelligent project managers, and e) emotional intelligence and project success. Although theoretical frameworks and models are well developed, there is a significant lack of empirical research quantifying the impact of EI on concrete project outcomes. Also, research is often limited to a specific industrial perspective, ignoring variations that might arise in different cultural and industrial contexts. Future studies should focus on the empirical validation of EI tools, explore causality, and assess the influence of cultural and organisational contexts on the effectiveness of emotional intelligence in project management.