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The recognition of the company and its products, its positive perception among stakeholders are important drivers of sustainable development, which together generate constant sales, provide high margins and strengthen co...

Does customer service - good or bad - really matter? Customer surveys from Ryanair and Southwest Airline passengers were examined to determine their perceptions regarding customer service for the period of 2012-2013. Sou...

Scientific collaboration are becoming interdisciplinary, and scientists are working in informal collaboration to solve complex problems that require multiple types of large resources. An option is a computational grid. A...

In the context of globalization, digital transformation, and information transparency, corporate reputation represents a strategic resource and a key factor in shaping a company's long-term competitive advantages. It has...

With the known evidence that potential connected vehicle (CV) users are worried about sharing data because of the associated data privacy and security issues, this study investigates the importance of the reputation of t...

This study uses satisfaction as an intervening variable in BAZNAS Banten Province to examine the influence of institutional reputation, financial literacy, and accountability on the trust of muzakki (payers of zakat). Th...

This article provides a comprehensive analysis of the impact of digital transformation on the system of international management, which is undergoing fundamental changes under the pressure of globalization, rapid technol...

This study examines how environmental performance influences firm value through corporate reputation and investigates the moderating role of corporate governance. Using panel data from Chinese listed chemical manufacturi...

Aviation is a driving force of economic and social progress but has negative externalities such as carbon emissions and noise. This paper investigates passenger perceptions of airline corporate social responsibility and ...

This study aims to determine the effect of health consciousness and risk perception on the intention of using railway transportation during the COVID-19 outbreak, directly or indirectly, through consumer trust in Indon...

The article investigates the transformation of sustainability reporting from a traditional compliance tool into a strategic channel for communication and corporate reputation management. Particular attention is focused o...

The digital transformation of higher education institutions (HEIs) has introduced unprecedented connectivity and operational efficiency, but it has also heightened their exposure to cyber threats. South African HEIs, in ...

Abstract Background Healthcare laboratories play a critical role in patient care but contribute substantially to environmental impact due to high consumption of energy, water, and chemicals, as well as the generation of ...

The airline industry is moving towards Single Pilot Operations (SPO), as a result of the increased training and salary cost of pilots, and also as a remedy to the impending pilot shortage which is estimated to manifest i...

Purpose: This study examines whether trust in the sharing economy (SE) is driven more by decentralised, peer-based mechanisms (normative or cultural-cognitive institutions) or centralised regulatory authority. Design/me...

Abstract Background Regulatory barriers present significant challenges to clinical trial approval during both “peacetime” and pandemics, particularly for multi-country clinical trials sponsored by academic institutio...

All certified airlines require to implement a safety and quality management system. Therefore, the quality of all services and products with critical operational domains have been challenging issues in the aviation indus...

This study explored how public higher education governing boards interpret and respond to anti–diversity, equity, and inclusion (anti-DEI) legislation. Drawing on frameworks of interest convergence/divergence and publi...

This paper explores the evolution and strategic role of Corporate Social Responsibility (CSR) within the Romanian banking sector from 2003 to 2016, focusing on two leading banks: BCR and BRD. As financial institutions ...

PurposeThis article examines the impact of banks’ corporate social responsibility communication through social media (CSR-S), electronic word of mouth (eWOM), and brand reputation on consumer behavior during the COVID-...

Corporate social responsibility (CSR) communication on social media has become an important strategy for firms seeking to enhance transparency, reputation, and sustainability. However, prior research has focused predomin...