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The Role of Cognitive Flexibility and Psychological Resilience in Enhancing Operational Performance Among Air Traffic Controllers

Seda Ceken · Embry-Riddle Aeronautical University · 2025

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Author / responsible party
Seda Ceken
Publisher
Embry-Riddle Aeronautical University
Year
2025
ISSN
2374-6793
ISSN
2374-6793
Language
English
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<p>The aim of the study was to examine the effect of cognitive flexibility on psychological resilience among air traffic controllers (ATCOs). In the study using a quantitative research design, data were collected from a total of 217 ATCOs from three separate units (APP, ACC and TWR) via a survey. The relationship between cognitive flexibility and psychological resilience was examined using hierarchical regression analysis, controlling for demographic variables such as gender, experience, ATC unit and educational status. In the first stage of the analysis, these demographic factors were included in the model and their effects on psychological resilience were evaluated. The findings showed that there was a positive and significant relationship between cognitive flexibility and psychological resilience, and revealed that ATCOs with high cognitive flexibility were better equipped to maintain their psychological resilience in high-stress work environments. This study emphasizes that cognitive flexibility plays an important role in increasing the resilience levels of ATCOs and offers potential areas of application for training and support programs in the aviation sector.</p>

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APA 7

Ceken, S. (2025). The Role of Cognitive Flexibility and Psychological Resilience in Enhancing Operational Performance Among Air Traffic Controllers. https://doi.org/10.58940/2374-6793.1966

MLA

Ceken, Seda. "The Role of Cognitive Flexibility and Psychological Resilience in Enhancing Operational Performance Among Air Traffic Controllers." 2025. https://doi.org/10.58940/2374-6793.1966.

Chicago

Ceken, Seda. 2025. "The Role of Cognitive Flexibility and Psychological Resilience in Enhancing Operational Performance Among Air Traffic Controllers.". https://doi.org/10.58940/2374-6793.1966.

Harvard

Ceken, S. 2025, The Role of Cognitive Flexibility and Psychological Resilience in Enhancing Operational Performance Among Air Traffic Controllers, Embry-Riddle Aeronautical University, available at: https://doi.org/10.58940/2374-6793.1966 [Accessed 6 Aug. 2026].

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Title
The Role of Cognitive Flexibility and Psychological Resilience in Enhancing Operational Performance Among Air Traffic Controllers
Author / contributors
Seda Ceken
Publisher
Embry-Riddle Aeronautical University
Publication year
2025
ISSN
2374-6793
ISSN
2374-6793
Language
English

Subjects

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Psychology; Industrial and Organizational Psychology; Human Factors Psychology
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