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Do high performance work systems enhance business performance? Examining the mediating influence of total quality management

Emilio Ruiz et al · Faculty of Economics University of Rijeka · 2019

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Author / responsible party
Emilio Ruiz et al
Publisher
Faculty of Economics University of Rijeka
Year
2019
ISSN
1331-8004
ISSN
1331-8004
Language
English

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This paper analyses the effect of High-Performance Work Systems (HPWS) and Total Quality Management (TQM) on business performance. An extensive literature review made it possible to establish four hypotheses, along with a comprehensive path model of relationships tested by means of structural equation modelling (SEM) using the partial least squares (PLS) technique. The results show that HPWS positively influence business performance and TQM which, in return, directly improves business performance and mediates in the HPWS-business performance relationship. Upon considering these conclusions, we can, therefore, state that the integration of both human resource management and total quality management is a key strategy for a company.

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APA 7

al, E. R. E. (2019). Do high performance work systems enhance business performance? Examining the mediating influence of total quality management. https://doi.org/10.18045/zbefri.2019.1.235

MLA

al, Emilio Ruiz et. "Do high performance work systems enhance business performance? Examining the mediating influence of total quality management." 2019. https://doi.org/10.18045/zbefri.2019.1.235.

Chicago

al, Emilio Ruiz et. 2019. "Do high performance work systems enhance business performance? Examining the mediating influence of total quality management.". https://doi.org/10.18045/zbefri.2019.1.235.

Harvard

al, E. R. E. 2019, Do high performance work systems enhance business performance? Examining the mediating influence of total quality management, Faculty of Economics University of Rijeka, available at: https://doi.org/10.18045/zbefri.2019.1.235 [Accessed 8 Aug. 2026].

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Title
Do high performance work systems enhance business performance? Examining the mediating influence of total quality management
Author / contributors
Emilio Ruiz et al
Publisher
Faculty of Economics University of Rijeka
Publication year
2019
ISSN
1331-8004
ISSN
1331-8004
Language
English

Subjects

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high performance work systems; total quality management; mediation; business performance; partial least square
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