Facing communication challenges in global software development

The main challenges during global software development projects are related to the lack of face-to-face communication. Since stakeholders satisfaction is crucial as a factor that can infl uence a team performance, we have focused our research on the need of people feeling comfortable with the technology they use. In this article we introduce an approach that proposes a way of choosing the most suitable technology for a given group of people, taking advantage of information about stakeholders' cognitive characteristics, and we present preliminary results of an experiment we have carried out to validate our proposal. VI Workshop Ingeniería de Software (WIS) Red de Universidades con Carreras en Informática (RedUNCI)