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Identifying cognitive aspects to improve business process reengineering

Martín, Adriana Elba et al · SEDICI UNLP · 2004

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Author / responsible party
Martín, Adriana Elba et al
Publisher
SEDICI UNLP
Year
2004
Language
English

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Knowledge-intensive processes are widely used to recover from errors, handle exceptional cases and complaints, and to improve or adapt a process itself. In this context, evolved Business-Process Reengineering (BPR) techniques are changing to give some answers to this reality. In this paper, we identify some cognitive aspects used by traditional and recent reengineering models. We provide a framework highlighting how cognitive aspects might improve reengineering through knowledge and perception modelling. Eje: I - Workshop de Ingeniería de Software y Base de Datos Red de Universidades con Carreras en Informática (RedUNCI)

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APA 7

Martín, A. E. E. A. (2004). Identifying cognitive aspects to improve business process reengineering. SEDICI UNLP. http://sedici.unlp.edu.ar/handle/10915/22355

MLA

Martín, Adriana Elba et al. Identifying cognitive aspects to improve business process reengineering. SEDICI UNLP, 2004. http://sedici.unlp.edu.ar/handle/10915/22355.

Chicago

Martín, Adriana Elba et al. 2004. Identifying cognitive aspects to improve business process reengineering. SEDICI UNLP. http://sedici.unlp.edu.ar/handle/10915/22355.

Harvard

Martín, A. E. E. A. 2004, Identifying cognitive aspects to improve business process reengineering, SEDICI UNLP, available at: http://sedici.unlp.edu.ar/handle/10915/22355 [Accessed 8 Aug. 2026].

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Title
Identifying cognitive aspects to improve business process reengineering
Author / contributors
Martín, Adriana Elba et al
Publisher
SEDICI UNLP
Publication year
2004
Language
English

Subjects

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Ciencias Informáticas; base de datos; SOFTWARE ENGINEERING; Business Process Reengineering; Knowledge-Intensive Processes; Cognitive Science
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