Designing a Web-Based Laundry Service Application For Strala Laundry

As daily activities become more hectic, the need for efficient laundry services is increasing. Currently, Starla Laundry relies on a manual system for operations, leading to challenges such as storing customer data in logbooks, creating complex reports, and slow transaction processes due to manual calculations. These issues make it difficult for the owner and admin to manage the business effectively amidst growing competition. To address this, a new application is proposed using PHP programming, a MySQL database, and Microsoft Visual Studio Code for data processing. The application aims to improve operational efficiency, simplify data management, and support business growth. It is expected to enhance customer satisfaction and open opportunities to optimize the business in the digital era. This study focuses on designing a laundry service information system using the System Development Life Cycle (SDLC) methodology, which includes planning, analysis, design, and implementation. The system was tested using Black Box Testing to ensure the software meets its requirements. The results confirm that all application functions work as intended, making it ready to streamline Starla Laundry’s operations efficiently and professionally.