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The integrity and credibility of Islamic banks are highly dependent on compliance with Islamic principles. Non-compliance can lower public trust and affect their decision to use Islamic banking services. In addition, peo...

In service work, emotional demands are important due to their effects on social interactions with customers, patients, pupils, etc. The purpose of this study is to examine how emotional demands and leadership are related...

This study aimed to understand the perception of Islamic banking among post millennials Muslim students and explore their expectations towards Islamic Shariah compliant banking. The study uses qualitative method to under...

Customer perceptions of Ryanair and Southwest were evaluated to compare two data periods; 2012-13 and 2016-17 to determine differences in passenger perceptions between and within airlines. Quantitative data and open area...

Does customer service - good or bad - really matter? Customer surveys from Ryanair, Southwest and Spirit Airline passengers were examined to determine their perceptions on customer service for May through September 2022....

Does customer service - good or bad - really matter? Customer surveys from Ryanair and Southwest Airline passengers were examined to determine their perceptions regarding customer service for the period of 2012-2013. Sou...

Climate change poses a significant challenge to agriculture in the Mediterranean region, generating multiple food-related concerns. Wild edible plants (WEPs) may represent a partial solution as they provide a valuable ge...

Background: In a volatility, uncertainty, complexity and ambiguity (VUCA) business environment, the survival of small, medium and microenterprises (SMMEs) depends on adopting adaptive, customer-focused marketing strateg...

This study aims to determine the effect of health consciousness and risk perception on the intention of using railway transportation during the COVID-19 outbreak, directly or indirectly, through consumer trust in Indon...

This study evaluated the effectiveness of podcasts as a strategic marketing tool for fitness clubs, focusing on their integration into marketing strategies, role in member engagement and retention, and audience perceptio...

Dialogue systems frequently misinterpret user input containing vague, hedged, or perception-based expressions such as “somewhat warm” or “not bright”. Traditional sentence similarity measures ...

Entre los fenómenos dinamizantes de la (des)cortesía verbal los saludos resultan de particular interés en las interacciones institucionales, tanto desde el punto de vista de su expresión como de su percepción (Place...

La digitalización del mundo del trabajo es una arista ineludible a la hora de acercarnos a los modos de trabajar en la actualidad. Este artículo se propone indagar las percepciones sobre trabajo digital en la ciudad de...

BackgroundDigital health and connected technologies may support better health outcomes among older adults, including those with multiple chronic conditions or low engagement in health behaviors. However, initial experien...

The digital transformation of Romanian small and medium-sized enterprises (SMEs) has become a key driver of competitiveness, innovation, and long-term sustainability. This research explores the impact of digitalization...

Aviation is a driving force of economic and social progress but has negative externalities such as carbon emissions and noise. This paper investigates passenger perceptions of airline corporate social responsibility and ...

This paper describes the development of a 22-item instrument (called SERVQUAL) for assessing customer perceptions of service quality in service and retailing organizations. After a discussion of the conceptualization and...

This paper aimed to understand the social mechanisms founded in candomblé, understood as a religion of African roots in Brazil. By entering this religious system of treatment, subjects will try and confront a number of ...