NODOVOX
Institutional plans
Institutional documentation

NODOVOX legal, SLA and technical documentation.

This section brings together baseline documentation for commercial, technical and institutional processes. Final documents are adapted through a commercial addendum according to the client, plan, scope and integration.

Document language: the downloadable contractual documents currently available are written in Spanish.

Institutional SaaS agreement

General contracting framework for academic discovery, metadata, holdings and interoperability services.

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Institutional SLA

Service levels, support, maintenance and reasonable platform availability.

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Technical addendum

Formats, workflows and interoperability: KBART, MARC21/MARCXML, CSV, OAI-PMH, APIs and feeds.

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Metadata policy

Responsibilities for metadata, normalization, availability, external links and supplied data.

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Commercial addendum

Editable document covering the contracted plan, scope, price, implementation, support and integrations.

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Institutional contact

For legal, commercial, technical or institutional interoperability inquiries.

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Security and trust

Operational criteria for data minimization, aggregated metrics, institutional access and protection of internal documentation.

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Privacy policy

General criteria for technical data, sessions, aggregated metrics, institutional contact and operational information processing.

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Terms of use

General conditions for use of the public website, academic discovery, institutional portals, provider portals and contracted services.

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Cookies and sessions

Criteria for technical cookies, sessions, forms, temporary institutional access and aggregated usage measurement.

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Data processing / DPA

Institutional baseline for technical data, aggregated metrics, bibliographic integration, responsibilities and conditions to be defined contractually.

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Institutional note: this documentation is a commercial and operational baseline. Final conditions are established through a proposal, commercial addendum, technical scope and acceptance by both parties.